Every enquiry captured, assigned and timestamped — in seconds, not on Monday.
IndiaMART and Justdial push straight in (and IndiaMART is pulled on a schedule too, because
their webhook drops leads under load). WhatsApp messages from an unknown number become a
lead on their own. Nothing waits for someone to notice.
Auto-assignment that holds up
Round-robin, least-loaded, or by territory rules. When someone leaves, move their whole
desk to the next rep in one click.
WhatsApp, properly
Official Business API. Approved templates, the whole thread on the lead, and delivery and
read receipts your manager can see.
Calls from the SIM they already use
A companion app syncs every call, plus the recording where the phone makes one. No new
number, no cloud dialler bill.
Trade shows that don't end in a rubber band
Reps capture on a phone with no signal in the hall — card photo, voice note, interest tags.
It syncs when the wifi returns, and a number you already have merges into that lead instead
of becoming a duplicate.
Pipeline, forecast, commission — from the same data
Stages, quotas, approvals, playbooks and payouts sit on the records your team is already
updating, so Monday's number is just there. No parallel spreadsheet.